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Norman Flynn
POSITIONS Academic Director, MSc Public Policy and Management, Centre for Financial and Management Studies, SOAS, University of London (2002-date) Freelance consultant, writer,
teacher (2001-2002) Director, Public Services
Management Programme at LSE (contract) (1998-2000) Chair Professor, Public Sector Management, City University of Hong Kong (1996-98) Research Fellow, London School of Economics (1991-96) Lecturer in Public Sector Management and Director, Lecturer in Economics, Lecturer, Planning Assistant, |
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RESEARCH Comparative study of government budgeting and study of
Scottish budgeting system (2001-02) The impact of the Labour
government on public sector management in the The connection between government, business and society in
East and South-east Asia funded by City University, Hong Kong (1996-99) Evaluation of education policy changes in Hong Kong,
funded by University Grants Committee, Evaluation of City Challenge in North-west London, funded
by Department of Environment (1993-98) Comparative public management in The development of the market in community care, funded by
the Department of Health and the Rowntree
Foundation (1989-94) The development of markets in the public sector, funded by
Leverhulme Trust (1989-91) Decentralised
decision-making in the public sector, funded by ESRC (1990-91) |
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PUBLICATIONS Public Sector Management ‘Public Sector Management’, Fifth
edition, forthcoming 2007, Sage. Fourth Edition, Financial Times/Pearson 2002, 1st Edition,Harvester-Wheatsheaf 1990, 2nd edition 1993, 3rd
edition (completely revised) 1997. Swedish translation, Studentlitteratur,
1991 : ‘Ekonomisk styrning
inom den offentliga sektorn’ Chinese translation, trans Brenda Liu Chan and Zeng Xihuan, Chinese Youth
Publishing House, 2002 Moving to Outcome Budgeting’, May
2002, Scottish Parliament (with Chan HM and Leung J) ‘Student Learning and the
Quest for Quality Education: A Case Study of Secondary Schools in Hong Kong’,
in Joshua Ka-ho Mok and David Kin-keung Chan (eds.), Gobalization
and Education: The Quest for Quality Education in Hong Kong, Hong Kong
University Press 2002 ‘Organisation and
management: a changing agenda’, in ‘Probation: Working for
Justice’, ed Ward et al, 2nd edn, Oxford
University Press 2002 ‘Explaining New Public Management’ in ‘New
Public Management’ ed. McLaughlin et al. Routledge
2001 ‘Managerialism and public
services: some international trends’ in ‘New managerialism,
new welfare?’ ed John Clarke et. al., Open University/Sage 2000 ‘Modernising British
Government’, Parliamentary Affairs, October 1999 (ed with Franz Strehl)’Public
Sector Management in Europe’, and chapters on (with R Common and E Mellon) ‘Managing Public
Services: Competition and Decentralisation’,
Butterworth-Heinemann 1992 (ed)
‘Change in the Civil Service’, Public Finance Foundation 1994 ‘Inequalities in Probation’, in
‘The Probation Service’, ed. David Ward and M Lacey 1995 (with C Talbot) ‘Developing Strategic Managers for
Local Government’, Journal of Management Development, 1996 ‘The Future of Public Sector Management: Are there
some lessons from ‘Control, Commitment and Contracts’ in
‘Managing the Welfare State’ (ed) J Clarke et al., Sage 1994 ‘Performance Measurement in Public Sector Services’ Policy
and Politics, 14, 3, 1986 Competition ‘The Impact of Compulsory Competition on Public
Sector Management: Competition Within the Field’, Public
Policy and Administration, 5, 1, 1990 (with K Walsh) ‘Competitive Tendering’,
INLOGOV, 1988 (with K Walsh) ‘Managing to Survive - Running Local
Authority Services Under Competition’, ADLO, 1986 ‘Direct Labour Organisation’ Chapter
in Ranson Jones and Walsh (eds)
‘Between Centre and Locality’, Allen and Unwin,
1985 |
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‘Miracle to Meltdown in Asia: Business, Government and Society’ Oxford University Press, 1999 and, Oxford University
Press (
(ed. with Linda Wong) ‘The Market and
Social Welfare in
‘The Limits to Markets’ in
(ed) Chan Ho-mun, 'Markets and Morality',
‘Management Changes in the Public Sector in
‘Alternative paths to success: governance, public administration and
growth in Asia-Pacific’ Hong Kong
Public Administration, 5,2 1996
‘Alternatives to the Conservative Agenda’, Evatt Papers (
Local Government in the
(with C Vielba and S
Leach) ‘Abolition or Reform?: the GLC and the
Metropolitan County Councils’ Allen and Unwin,
April 1985
(with C Vielba and S
Leach) ‘Two-tier relationships in British Local Government’,
INLOGOV 1987
(with C Vielba and S
Leach) ‘The Two-Tier System in
Regional Economic
Development
(with K Spencer et al) ‘Crisis in the
Industrial Heartland’
(with A
(with A
Community Care and Social
Services Management
(with S Osborne) ‘Managing the Innovative
Capacity of Voluntary and Non-Profit Organisations in the Provision of Public
Services’, Public Money and Management 17, 4, October/December 1997
‘A mixed blessing? How the contract culture works’, in ‘Sweet Charity’ Chris Hanvey
and Terry Philpot (eds) Routledge 1996
(with D Hurley) ‘Contracting in the
Market for Care’ (workbook and training pack), Pavilion Publishing,
1994
(with D Hurley) ‘The Market for Care’
PSM, LSE, 1993
(with R Common) ‘Contracting for Care’,
Rowntree Foundation, 1992
(with C Miller) ‘Care in our Communities:
the Management Agenda’, National Institute for Social Work, 1991
(with R Common) ‘Community Care:
Implementation Documents; Contracting’ DHSS 1990
‘Decentralised Financial Management and Policy Making in Social Services
Departments’ Public Money, March 1987 (Reprinted in ‘Improving
Financial Management’, CIPFA 1988)
‘Decentralised Management in Social Services’, DHSS,
1988
(with others) ‘Decentralised Budgeting
and Control in Social Services’, DHSS, 1988
Customer service
(with J Hodgson) ‘Making Customer Service
Happen’ (Video and Workbook)
(with J Hodgson) ‘Servicepoint’,
(Video and Workbook) Green Dragon Productions, 1987
‘A Consumer-Oriented Culture?’ Public Money and Management, 8, 1/2, 1988
Teaching, course writing and Course Management
Author,
commissioner, editor distance courses at MSc level, University of London
External Programme 2002 - date
Programme
academic director MSC Public Policy and Management, University of London 2002 –
date
Author and
co-author, distance learning courses: Public Policy and Management:
Perspectives and Issues; Privatisation and Public Private Partnerships; Public
Financial Management; Investment Appraisal and Impact Analysis;
Decentralisation and Local Governance; International Management.
Author, web-based module on managing collaboration,
for Lancaster University 2002
At LBS 1987-91 and LSE 1991-96, and
1998-2000, Director, Public Sector Management Programme; MBA: Economics for
Business 1, Strategic Management in the Public Sector, Consultancy Skills
(elective)
At
At University of the
Regular contributor Museums Leadership Programme U.E.A.
PhD supervision, LSE, Hong Kong and
Visiting Positions
Advising Scottish Parliament on redesigning the budget
process to include outcomes.
(2001-02)
Advisor to a
Advisor, various local authorities, government departments and charities
on management matters, especially internal markets, contracting, dealing with
outside suppliers and management structures. As well as
Member,
United Nations mission to
Member,
team of foreign experts helping to establish a new
Member, team of foreign experts on a Sino-Swiss training of trainers
programme in
Adviser, Royal Hong Kong Police force on performance management (1997)
Adviser to Collegio Medico de Bolivia and the
El Alto, La Paz, District of the Bolivia Ministry of Health on health care
reforms (1989-1995)
Adviser on customer care, UK Benefits Agency (1989-1990)
OTHER ACTIVITIES
Workshops
and seminars
Seminar on fiscal decentralisation for Financial and Fiscal Commission, RSA, 2006
Workshops on financial management for Eastern Cape provincial
government,
Organized international conference on 'The State in the Asia-Pacific
Region',
Practitioner
workshops on public sector reform,
Two two-week seminars for the Department of Social Security and its
Executive Agencies
Nationwide practitioner seminars on markets in community care,
competition and performance management
External examiner
Pro bono work
2006 – Governor,
Previously:
Foundation member, Turning Point; adviser British Red Cross, Leonard
Cheshire Foundation, (then) Spastics Society
Editorial Boards
Policy and Politics, Public Money and Management
BA (Econ)
MA (Econ)
French and Spanish (good) German (fair)